Live System Support is available during our regular business hours: Monday – Friday; 8:30am – 5:30pm EST

800.325.2017 <Option 2>

  • After-Hours Emergency Support – available for non-functioning services.
  • Non-Emergency Requests – typically handled the same day, or by the next business day.
  • After-Hours Emergency Support Requests – typically receive a response within one hour.

Please fill out the REQUEST FOR SUPPORT Form for support issues or questions.  Include detailed information and any recent changes to the telephone, network, or pharmacy environment.