fusion-Rx provides a feature-rich pharmacy adherence platform that fully integrates Advanced Inbound IVR and Star Adherence outbound communication as part of patient, pharmacy, and prescriber services. Our sophisticated, next generation platform engages patients with the ease and choices that are in demand: 24/7 access to the pharmacy via telephone, internet/browser, and mobile devices.
In today’s world, it is a requirement in most cases for businesses to provide means for customers (patients) to access the company’s services from their mobile devices. fusion-Rx offers pharmacies several mobile solution options to do this, by giving patients the ability 24/7 to use their personal mobile devices to quickly request prescription refills and even login to view their prescription profile. The fusion-Rx mobile friendly and secure web forms can provide these options to any pharmacy, whether they have a registered mobile application (App) or not. Also, working through partnership with 3rd party mobile app vendors, fusion-Rx can provide these prescription refill and profile access services to your pharmacy patients via a registered mobile app that is branded to your pharmacy (See 3rd Party Mobile APP vendor Program).
Quick Refill – Whether from a fusion-Rx secure link to a refill form, or from a vendor partner mobile app, this method provides the patient the ability to quickly submit a prescription refill request from their mobile device with just basic information and without logging in. Once the prescription order is received into the pharmacy’s work queue for processing, within a few seconds the patient will receive confirmation on their mobile device that their request has been received by the pharmacy.
Prescription Profile – Secure online and mobile access that allows patients to review their most recent prescriptions, as well as a quick and easy means to request refills. Patients simply access their prescription profile via a secure login process to see important details like medication names, when prescriptions were last filled, remaining refills and even if a partial quantity exists. When placing refill requests from their profile, patients can select how they would like to receive the order (pickup, delivery, mail, etc.) and within seconds the refills requested are submitted to the pharmacy system work queue, and the patient immediately receives a confirmation showing each prescription number that has been submitted to the pharmacy.
3rd Party Mobile Application (App) Vendor Program
We understand that our pharmacy customers want choices regarding technology solutions, which is why we created the 3rd Party Mobile App program and developed an engineering application interface (API) to allow various mobile app development companies to embed the fusion-Rx prescription data access and refill features into the full featured mobile apps they offer to pharmacies.
- Your choice of certified fusion-Rx mobile app vendors
- Will review other app vendors if requested based on scheduling
- Apps easily found on the Android and Apple app stores
- Authenticated patient credential logins
- Secure ordering online
- Online views of prescriptions on file
- Automation reduces the time staff spends on the phone
- Helps to streamline workflow
- Increases productivity AND ROI
Pharmacies who have implemented fusion-Rx report many positive outcomes relating to their business and their patients!